Reboot the machine and initialize SophosZap again as you did above. Note: An appendable log is saved to the current user account's %Temp% folderĦ - Once SophosZap has completed its first steps you will see a prompt to Reboot and re-execute, as below:ħ. Paste it to the command prompt after typing cd at the front, then hit Enter:Ĥ -Start the application with the following command:ĥ - The following screen will appear and remain for several minutes whilst working: Locate SophosZap.exe in your downloads folder, right-click -> Properties.Ĭopy the Location path (in this example: C:\Users\ThisWouldbeYourUserName\Downloads)
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